- This topic has 4 replies, 1 voice, and was last updated 1 week, 6 days ago by 002timmy.
- Friday, September 23rd, 2022 at 13:51 #380369Acceptable-RisksParticipant
I’m a retail business owner who just lost a credit card transaction dispute when all facts and information was in my favor. There is no other way for me to say this besides I just got had by a credit card company and my business lost $1,000.
A customer came to my store and purchased an item and signed a legally binding contract agreeing to an all sales final policy plus agreeing they received the item listed on the receipt in good condition and take liability for it.
The customer contacted me complaining about their item, and after it was determined nothing is wrong and they just want their money back because they bought something they don’t like, I refused to make a warranty claim for the customer or take anything back. My receipt, which they signed, has all of these policies clearly stated and every customer signs. They knew they couldn’t get a refund, and they knew the warranty was from the manufacturer. Once we determined we couldn’t make a warranty claim the customer decided to dispute the transaction, even though it was months ago at this point. So here we go fighting an illegitimate charge back.
I provided the arbiter with facts proving we had her signature on a legally binding contract, she received the item she purchased in good condition, and I also proved the customer did not have a broken or defective item. I had her dead to rights, and a friend of mine who works in the dispute field reviewed everything and helped me submit my rebuttal. He even said he’d slap his mom if we lost. That’s how confident he was.
Today, I got an email informing us we lost. Now the customer has an item I’m perect condition and im at a total fuckin loss. I don’t get the merchandise or the money. I lost the money from the sale PLUS the initial cost of the merchandise.
So what the fuck does that have to do with bitcoin? Fuck visa, discover, and Mastercard. That’s what. If we have a bitcoin standard merchants won’t be getting taken advantage of by pieces of shit consumers who feel entitled to be a piece of shit and credit card companies won’t have the power to reach in your fucking bank account and take money from you. We NEEED the bitcoin standard to prevent bullshit like this.
So as a business man, you can bet your ass I’m contacting strike and I’m getting set up to take payments over the bitcoin network. Fuck credit csrds!Friday, September 23rd, 2022 at 13:51 #380370coinsntings
Honestly I appreciate credit cards for offering customer protection in a way crypto can’t, but your situation is very unfair.
I don’t think BTC would solve this though. Crypto is an irreversible transaction but what if they pay in crypto and the merchant doesn’t send the item? Or the item is sent and the customer doesn’t pay? It’s built on trust alone and that lends itself to scammers.
I’ve had to do credit card chargebacks when companies have been unresponsive and I’m grateful for that protection. Whenever I go abroad I specifically use credit cards because I know the chargeback offers me protection in countries that are less reliable than mine.
Your situation is awful and that customer is trash, but crypto wouldn’t necessarily have fixed the situation without opening doors to bigger problems.Friday, September 23rd, 2022 at 13:51 #380371magx01
Well, one could say by being in business you took an…..*Acceptable-Risk* 😉
Seriously though; that’s some bullshit. I sued to sell things on eBay and it was nonstop with the bullshit. People constantly lying and trying to scam you/eBay. And unfortunately eBay did little to stop it and in reality sort of helped it along with their “buyer wins almost no matter what” policies.Friday, September 23rd, 2022 at 13:51 #380372LyingPervert
Sue him, and from now on get credit authorization formFriday, September 23rd, 2022 at 13:51 #380373002timmy
I mean, you may have been taken advantage of in this case, but it sounds more like a credit card company mistake than a need for the bitcoin standard. You may not be doing shady business, but we do need consumer protection.
- You must be logged in to reply to this topic.
Related Forum Topics:
- → From a market perspective, and a tax perspective, buying things with BTC is EXACTLY THE SAME as selling your BTC.
- → Business Insider a few months ago: “BTC price to $100k”. Business Insider now: “BTC’s slump could be the start of a crypto winter”
- → The BTC Standard instead of Gold Standard
- → Read The BTC Standard and The Fiat Standard books for free
- → I honestly think the reason Russia & China going against the US is because they know we’re gunna “ Rugpull “ all the debt the way we did when Nixon took money off the gold standard & in roaring 20’s 2.0 we switch to ( BTC Standard )
- → If you are a business owner, the reason that people don’t buy much with Crypto is because everyone has their own price for the Cryptocurrencies they hold, and it is significantly higher than the market price.
- → What advice would you give to a new E-Business owner?
- → Facebook, purely from a business perspective, is an amazing example of how we’ll onboard the next billion users; just build UX that’s easy enough for your grandpa to use
- → There is no Gold Standard, it is a Tungsten Standard
- → BTC forum category mods won’t allow negative posts about BTC. I posted a very unbiased perspective on BTC and it was removed because it “related to trading”. So pretty much this entire forum category is biased. Sucks, I had hope.
- → For those who need to see this. In 2011 btc was worth $30. Btc halved in 2012. In 2013 we saw a $1000 btc. Btc halved in 2016. In 2017 we saw a $15,000 btc. Btc halved again in 2020 and we saw a $60,000 btc. 2024 is the next halving. 2025 is gonna be interesting.
- → Does anyone know how to accept SHIB as payment for online business? I want to accept SHIB as payment for my online business. Thanks.
- → DOJ cracks down on ‘rug pulls’, charging Frosties Non-Fungible Token project founders – “You can’t solicit funds for a business opportunity, abandon that business and abscond with money investors provided you,” stressed IRS-CI Special Agent-in-Charge Thomas Fattorusso [Crypto News]
- → Business is business. Gotta adapt to customer needs to make money. [Image]
- → Empire State Manufacturing Disaster. Business activity declined sharply in NY State. Headline general business conditions index plummeted 42 points to -31.3 – second largest monthly decline in the index on record, and among the lowest levels in survey’s history. What does this mean? GLTA!!!